Are Online Medical Certificates Accepted by My Employer?

While requesting medical certificates is within the rights of employers, there are crucial points to bear in mind: 

• Acceptance at Face Value: Employers must accept medical certificates at face value and refrain from contacting the employee's doctor unless clarification on specific points is needed.

• Payment for Sick Leave: Employers are obligated to pay employees for sick leave if they provide a valid medical certificate, regardless of whether the certificate states the reason for the illness.

The Fair Work Ombudsman emphasises the importance of medical certificates as valid evidence for sick or carer's leave, stressing that the evidence should convincingly demonstrate the employee's entitlement to the leave. Online sick leave certificates have become widely accepted by employers across Australia due to their convenience and efficiency. However, it's essential to ensure alignment with company HR policies, typically established through a registered agreement with the Fair Work Commission. Employers who fail to follow these guidelines that protect employee rights and uphold fair workplace practices may face penalties or legal consequences.

Online certificates are widely accepted, but it's always best to check your employer's specific policy.